FrontRange Americas Support Services is experiencing intermittent technical issues with our telephone service due to inclement weather in Colorado Springs. If you are unable to reach our US Support center by phone, we encourage you to log an incident via Self Service at https://frontrange.trysaasit.com/Login.aspx or send an email to the appropriate product specific email address listed at https://support.frontrange.com/Support/ContactUs/. Our telephone provider is working diligently to correct the technical issues. We appreciate your patience and understanding.
The FrontRange Solutions Customer Support Site contains several links to useful tools that will assist with product utilization and issue resolution:
- Product documentation and downloads
- Searchable knowledge bases
- Self Service portal for service requests
An active maintenance and support contract will allow access to the product download, knowledge, and self service areas of each site.