Customer Support
Maintenance Customer Support
Partner Support
Online Support
Telephone Technical Support
Online Newsgroup Support
Open Developer Support
Training

| From the creators of award winning GoldMine and HEAT software. |

 

SUPPORT

Telephone Technical Support
 
FrontRange Solutions wants to ensure we serve you promptly and efficiently. Please make sure you have your Maintenance Contract Number (formerly known as HDA number), information about the configuration of your computer system and a detailed description of the exact problem.

Give us a call:


Foundations (ITSM/GMEE), GoldMine, HEAT, IPCM Americas including North America, South America and Canada US 1.800.755.2100
Canada 1.888.603.3270
Monday through Friday: 6 AM to 6PM MST (GMT-7) except US Holidays Other 1.719.531.5007
Northern Europe including the United Kingdom, Eire, Sweden, Norway, Denmark, Finland, Iceland, Belgium, Netherlands +44 (0)870.401.7444
Monday through Friday: 8 AM to 6 PM GMT except UK Bank Holidays
Central and Eastern Europe, Middle East including Austria, Germany, Liechtenstein, Switzerland, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Georgia, Belarus, Bulgaria, Czech Republic, Hungary, Moldova, Poland, Romania, Russian Federation, Slovakia, Ukraine, Estonia, Latvia, Lithuania, Albania, Bosnia and Herzegovina, Croatia, Macedonia, Serbia and Montenegro, Slovenia +49 (0)89.31883.410
Monday through Friday: 9 AM to 5 PM CET (GMT+1) except German Bank Holidays
Asia Pacific Australia 800.727.729
New Zealand 0 800 400 490 or
0 800 440 565
Monday through Friday: 8 AM to 6 PM AET except Holidays Other +61 2.8080.3315
South Africa 0800 981626
Monday through Friday: 8 AM to 6 PM (GMT+2) except Holidays
France 0 800 907 667
Monday through Friday: 9 AM to 5 PM CET (GMT+1) except German Bank Holidays
Russia +7 495 710 9930 ext. 2270
Monday through Friday: 10 AM to 7 PM (GMT+3) except Russia Holidays
All Regions - Email Technical Support: customer.support@frontrange.com
Centennial Americas including North America, South America and Canada 1.800.755.2100
Monday through Friday: 6 AM to 5PM PST (GMT-8) except US Holidays
EMEA including Europe, Middle East and Africa +44 (0)1793.836200
Monday through Friday: 9 AM to 5:30 PM GMT except UK Bank Holidays
All Regions - Email Technical Support: sw_support@frontrange.com
Enteo Americas including North America, South America and Canada US 1.800.755.2100
Monday through Friday: 6 AM to 6PM MST (GMT-7) except US Holidays Canada 1.888.603.3270
Email Technical Support: ussupport.enteo@frontrange.com Other 1.719.531.5007
EMEA including Europe, Middle East and Africa +49 (0)711.340190.48 or
+49 (0)711.340190.5048
Monday through Friday: 8 AM to 5 PM CET (GMT+1) except German Bank Holidays
Email Technical Support: support.enteo@frontrange.com


 
 
Demos
GoldMine Demos
HEAT Demos