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Solution Kits
HEAT 8.0
IT Infrastructure Library Solution Kit (zip format)
This Solution Kit is being created to show HEAT users how the product can be customized to support the four basic ITIL best "practices", in their current environment.
Zip file includes:
- FRHUTIL_AddToIssue.exe
- ITIL Technical white paper v2_80.doc
- HEAT80demoITIL.mdb (database file)
- Sales_ITIL_whitepaper.doc
HEAT 6.4
HEAT Change Management Solution Kit (zip format)
This Solution Kit is being created to show HEAT users how the product can be customized to implement change management in their current system and to put forth some "best practices" with regards to change management.
Zip file includes:
- FRHUTIL_AddToIssue.exe
- HEAT Change Management Technical white paper v1.doc
- HEAT_CM.mdb (database file)
- Sales_chgmgmt_whitepaper.doc
HEAT Calculator Solution Kit (zip format)
The HEAT Calculator Solutions Kit allows users to extend their "best practices" by extracting numerical information from fields and performs basic math calculations of Addition, Subtraction, Multiplication, and Division.
Zip file includes:
- Sales Calculator whitepaper.doc
- HEAT Calculator Technical white paper.doc
- HEAT_Calculator.exe
IT Infrastructure Library Solution Kit (zip format)
This Solution Kit is being created to show HEAT users how the product can be customized to support the four basic ITIL best "practices", in their current environment.
Zip file includes:
- ITIL Technical white paper v2_64.doc
- Sales_ITIL_whitepaper.doc
- HEAT64Demo-ITIL.mdb
HEAT 6.0/6.01/6.02
HEAT Change Management Solution Kit (zip format)
This Solution Kit is being created to show HEAT users how the product can be customized to implement change management in their current system and to put forth some "best practices" with regards to change management.
Zip file includes:
- FRHUTIL_AddToIssue.exe
- HEAT change management white paper.doc
- heat_cm.zip (database file)
- Sales_chgmgmt_whitepaper.doc
HEAT Calculator Solution Kit (zip format)
The HEAT Calculator Solutions Kit allows users to extend their "best practices" by extracting numerical information from fields and performs basic math calculations of Addition, Subtraction, Multiplication, and Division.
Zip file includes:
- HEAT Calculator Solution Kit1_.doc
- HEAT Calculator Technical white paper.doc
- HEAT_Calculator.exe
IT Infrastructure Library Solution Kit (zip format)
This Solution Kit is being created to show HEAT users how the product can be customized to support the four basic ITIL best "practices", in their current environment.
Zip file includes:
- ITIL Tech Blast Final.doc
- ITIL Technical white paper v1.doc
- ITIL_sales_wh_paper.doc
- HEAT60Demo-ITIL.mdb
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